SHIPPING & RETURNS
RETURNS & EXCHANGES
We accept returns on items within 14 days of receipt. Items should be unworn, in originally good condition, with all Mayemmy tags attached and in the original packaging. Items that are damaged or soiled will not be accepted and may be returned to the customer.
Items non-eligible for returns or exchanges:
· Customized items
· Gift cards
· Final sale items
Please note that We do not cover the cost of return shipping nor refund original shipping costs for any return.
To initiate a return or exchange of an item, please email us at bark@mayemmy.com with a corresponding subject and order number.
Please include the following information in the email:
1. Your order number
2. Reason for return\exchange
3. Any relevant comments
After the return or exchange is pre-accepted, we will let you know the address to which you’d need to mail the item(s).